Privacy Policy
Effective Date: September 20, 2024
ClaimMax.ai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. By using ClaimMax.ai, you agree to the terms outlined below.
1. Information We Collect
We may collect various types of information in connection with your use of our website and services, including but not limited to:
- Personal Identifiable Information (PII): Information that you provide directly to us, such as your name, email address, and any other details you voluntarily share when signing up or submitting documents.
- Financial Information: This may include insurance estimates, claims, and other documents you upload that contain financial and personal information.
- Non-Personal Information: Information that is automatically collected when you interact with our site, including IP address, browser type, operating system, and browsing patterns.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for a variety of business purposes, including:
- To Provide and Improve Our Services: We use your uploaded documents and other personal information to review, analyze, and provide assistance in your insurance claims.
- Communication: We may use your contact information to communicate with you about updates to our services, respond to inquiries, and send administrative or promotional emails.
- Analytics: We may use non-identifiable information, including data contained within your insurance estimates, for internal analysis and research to improve our services. Additionally, we may use this non-identifiable data for external purposes, such as sharing aggregated insights and trends with third parties or partners. However, this data will never include any information that could be used to identify you personally.
3. How We Share Your Information
We do not sell your personal information to third parties without your explicit consent. However, we may share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with trusted third-party service providers that assist us in delivering our services (e.g., cloud storage, payment processors). These providers are bound by confidentiality agreements and must adhere to strict data protection standards.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of ClaimMax.ai, your personal information may be transferred as part of that transaction.
4. Data Storage and Security
We take the security of your data seriously. Information you provide is stored on secure servers managed by ClaimMax.ai or our third-party service providers. We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights and Choices
- Access and Correction: You have the right to request access to your personal data and to correct any inaccuracies. You can also request the deletion of your personal data, subject to certain limitations under the law.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Cookie Preferences: You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some features of our site may not function properly if cookies are disabled.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. International Data Transfers
If you are accessing ClaimMax.ai from outside the United States of America, please note that your information may be transferred to, and processed in, a country that may not provide the same level of data protection as the country in which you reside. By using our services, you consent to such transfers.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make material changes, we will notify you by posting the revised policy on our website and updating the “Effective Date” at the top of this page. Your continued use of ClaimMax.ai after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
1820 NE Jensen Beach Blvd.
Suite 526
Jensen Beach, FL 34957
privacy@claimmax.ai